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Shipping Policy for David Jones Southern Africa
Shipping Destinations
David Jones Southern Africa ships products to various countries within the African continent. We currently offer shipping to:
Shipping Rates
Shipping rates vary based on destination and the size/weight of the order. Specific rates will be calculated at checkout. We strive to offer competitive shipping prices and regularly update our rates to ensure the best possible service.
Shipping Methods
We partner with reputable logistics providers to ensure timely and safe delivery of your orders. Our primary shipping partners include:
Delivery Timeframes
Please note that these timeframes are estimates and may vary due to unforeseen circumstances.
Order Processing
Orders are processed within 1-2 business days. You will receive a confirmation email once your order has been shipped, along with tracking information.
International Shipping
For customers outside of our primary shipping destinations, please contact us at sales@davidjonessouthernafrica.co.za for a custom shipping quote.
Customs and Duties
International orders may be subject to customs duties and taxes. These fees are the responsibility of the recipient and vary by country. Please check with your local customs office for more information.
Tracking Orders
All shipped orders include tracking. You can track your order using the tracking number provided in your shipping confirmation email.
Damaged or Lost Packages
If your package is damaged during transit or lost, please contact us immediately at sales@davidjonessouthernafrica.co.za. We will assist you in filing a claim with the shipping carrier and work to resolve the issue promptly.
Contact Us
For any questions or concerns regarding shipping, please reach out to our customer service team at sales@davidjonessouthernafrica.co.za or call 0117943072.
Changes to the Shipping Policy
David Jones Southern Africa reserves the right to modify this shipping policy at any time. Any changes will be updated on this page.
Thank you for shopping with David Jones Southern Africa! We appreciate your business and strive to provide the best possible service.